richjili's Commitment to Responsible Gaming in the Philippines
At richjili, responsible gaming isn't just a checkbox — it's a core part of how we operate. We genuinely care about the well-being of every Filipino player who chooses to spend their leisure time on our platform, whether they're spinning slots in Quezon City, playing bingo in Cebu, or enjoying live dealer tables in Davao. Our goal is simple: keep gambling fun, fair, and firmly within your control.
The richjili responsible gaming program is built around three pillars — prevention, protection, and support. Prevention means giving players the knowledge and tools to make informed decisions before problems arise. Protection means enforcing strict age verification, deposit controls, and self-exclusion mechanisms. Support means being available 24/7 to assist any player who needs help, without judgment and without delay.
PAGCOR Standards: richjili operates in alignment with the responsible gaming standards set by the Philippine Amusement and Gaming Corporation (PAGCOR). We support PAGCOR's ongoing efforts to promote safe, regulated, and socially responsible gambling across the Philippines.
The 21+ Age Requirement — No Exceptions
Philippine law is clear: casino-style gambling is strictly for individuals who are 21 years of age or older. richjili enforces this requirement rigorously. Every new player must confirm their age during registration, and our KYC (Know Your Customer) verification process requires government-issued photo identification before any withdrawal can be processed.
Accepted Philippine IDs for age verification include your passport, driver's license, SSS ID, GSIS ID, PhilHealth ID, or Unified Multi-Purpose ID (UMID). If our verification team determines that a player is under 21, the account will be immediately closed and any deposits will be returned. richjili does not make exceptions to this policy — ever.
If you are a parent or guardian and suspect that a minor in your household has accessed the richjili platform, please contact our support team via live chat immediately. We will investigate and act without delay.
Underage Gambling is Illegal in the Philippines. Anyone found to be under 21 years of age will have their richjili account permanently closed. We encourage parents to use device-level parental controls to prevent minors from accessing online gambling platforms.
How to Activate Self-Exclusion on richjili
Self-exclusion is the most powerful responsible gaming tool available on richjili. When you activate self-exclusion, your account is immediately suspended — you cannot log in, deposit, or place bets for the duration of your chosen exclusion period. Here's how to do it:
- Log in to your richjili account and navigate to the Responsible Gaming section in your account settings;
- Select Self-Exclusion and choose your preferred exclusion period: 6 months, 1 year, 2 years, 5 years, or permanent;
- Confirm your request — the exclusion takes effect immediately and cannot be reversed during the exclusion period;
- Alternatively, contact our 24/7 live chat support team and request self-exclusion directly — our agents will process it on your behalf within minutes.
During your self-exclusion period, richjili will also suppress all marketing communications to your registered email and mobile number. We will not send you bonus offers, promotional emails, or any other content designed to encourage you to return to the platform.
After Self-Exclusion Ends: When your self-exclusion period expires, your account will not be automatically reactivated. You must contact richjili support and complete a re-onboarding process, including a brief responsible gaming check, before your account is restored. This cooling-off step is intentional.
Smart Gambling Tips for Filipino Players
Whether you're a casual player who enjoys a few rounds of slots on the weekend or a regular at richjili's live casino tables, these practical tips will help you keep gambling in its proper place — as entertainment, not a financial strategy.